When purchasing ClearDelete, you will be asked for basic information such as your name, e-mail address, telephone number, and street address. ClearDelete may keep this information to provide customer support or notify a customer of a software update or problem. ClearDelete does not sell, rent, or give any personally identifiable information to another person or organization without getting prior approval from that person.

To make a purchase, you will be required to enter billing information. However, ClearDelete does not keep credit card numbers or bank information stored on its PCs or servers.

In certain circumstances, ClearDelete may be required to provide a customer's information to government authorities. In these circumstances, ClearDelete will abide by the law. Although ClearDelete makes all reasonable efforts to keep its servers and PCs secure, ClearDelete cannot be held responsible for any privacy issues due to hackers or other related circumstances.